Manufacturer's Warranty Information
LIMITED LIFETIME WARRANTY
This warranty is issued to the original purchaser. The warranty covers from the date of purchase for as long as the product is owned by the original purchaser.
Clear Design (referred to hereafter as “CD”) warrants that its products shall be free of all defects in original material and workmanship from the date of manufacture. The warranty covers the product for normal usage (This warranty does not apply to damage incurred from shipping, storage, alteration, misuse, abuse*, exceeding the 275-lb weight capacity (seating), use exceeding a normal 40-hour work week, and failure to provide regular and necessary maintenance on seating and flip-top training table products—including tightening all screws and bolts every 6 months).
If a product is defective within the warranty period CD will (at its option) either repair or replace the defective product. CD will request written warranty notification and usually images/photos of the issue. In certain cases (at the discretion of CD) the defective product may be required to be returned to a CD location.
The warranty does not apply to damage caused from normal ‘wear and tear’, damage caused by misuse, abuse, transportation of the product to different locations, damage caused by tear-down and/or reconfiguration of the product, damage caused by exposure to moisture, chemicals or elements. Products will not be covered by the warranty or considered defective if the product is determined to have been installed incorrectly. It is the sole discretion of CD to make a determination if the product was installed incorrectly or a defect is due to incorrect assembly/installation or usage.
This warranty does not cover marking, scratching, denting or other visual defects caused by the user(s).
Clear Design shall not be liable under any circumstances for consequential, economic or incidental damages of any nature, including, without limitation, damages for personal injury or damages to property, and however occasioned whether alleged as resulting from a breach of warranty or contract by Clear Design or negligence of Clear Design or otherwise.
The Clear Design warranty does not cover costs of freight of repaired or replacement parts. This warranty does not cover costs of labor or other costs associated with the repair or replacement of warranty parts.
NOTE: Issuance of a purchase order is an acknowledgement and acceptance of our current Terms and Conditions.
Lifetime Legs, Beams, Steel Storage Solutions, Chair Frames/Seats, Non-Moving Components
10 Years FX Laminate Finishes (Wilsonart), Electrical Components
5 Years FAST Laminate Finishes (Electric White, Sonic Maple, Shadow Elm), Height-Adjustable Frames, Flip/Nest Frames, Dividers, Laminate Storage Solutions, Moving
Components (Including, but Not Limited to, Castors, Drawer Slides, Sliding/Hinged Doors, Locks, Lumbar Mechanisms, Castors, Pneumatic Cylinders, Mechanisms, Folding Seats, Adjustable Arm Mechanisms, Ratchet-Back Mechanisms)
3 Years Chair Foams, Upholstery, Fabrics
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